Banned green claims under EmpCo: the six practices to remove from your marketing
Under Directive (EU) 2024/825, six specific marketing practices are banned outright across the EU 27 from 27 September 2026 — no balancing test, no defence. Here are the six, with concrete before/after examples.
EmpCo — Directive (EU) 2024/825 — works by adding specific marketing practices to the Unfair Commercial Practices Directive blacklist (UCPD Annex I). Items on the blacklist are banned with no case-by-case balancing test: the practice itself is the violation. From 27 September 2026, six new banned practices apply to every consumer-facing claim reaching the EU 27.
This guide walks each of the six with concrete before/after examples drawn from current EU marketing copy. Use it as a remediation checklist.
1. Generic environmental claims without substantiation
Banned: Generic terms — "eco", "green", "eco-friendly", "environmentally friendly", "climate friendly", "biodegradable", "eco-conscious", "natural", "nature-positive", "earth-friendly" — used without demonstrated, recognised and verifiable excellent environmental performance.
The bar is high on purpose. "Excellent environmental performance" means measurably better than the category baseline, with the underlying methodology and data available to a regulator.
Before: "Our eco-friendly packaging is better for the planet." After (substantiate): "Our packaging is 100% PCR cardboard certified under FSC Recycled (FSC-C123456), reducing virgin fibre use by 60% versus the category average." After (qualify): "Made from recycled cardboard." (factual, specific, no superlative)
The rule does not ban every nice word. It bans unsubstantiated superlatives. Specific, narrow, evidenced claims — "made from 100% recycled aluminium", "produced with renewable electricity at our Lisbon facility" — are fine.
2. Offset-based product-level carbon claims
Banned: "Carbon neutral", "climate neutral", "net zero", "CO2-positive", "climate-positive", "zero impact" applied to a product, where the basis is carbon offsetting rather than actual emissions reductions in the product's value chain.
This is the cleanest, sharpest rule in EmpCo. There is no scheme-quality exception: even Verra-certified, high-additionality, vintage-2024 nature-based offsets cannot rescue a product-level "carbon neutral" claim. Only in-value-chain reductions (renewable energy at your factory, lower-carbon materials, redesigned logistics, supplier emissions cuts) count.
Before: "This T-shirt is climate neutral — every emission offset through verified reforestation projects." After (substantiate, actual reductions): "This T-shirt's cradle-to-gate emissions are 38% below the 2022 baseline through GOTS-certified organic cotton and 100% renewable-electricity wet processing." After (remove): "This T-shirt: 4.2 kg CO2e cradle-to-gate." (transparent, no neutrality claim)
What is still allowed: Company-level "we offset our operational emissions" is not banned by this specific rule, but if misleading remains exposed to the general unfair-practices regime. Disclose the methodology and the boundary.
3. Sustainability labels not backed by a recognised scheme
Banned: Use of any sustainability label, badge or seal that is not based on a certification scheme or not established by public authorities.
This catches self-created eco-badges, unverified seals, in-house "Conscious", "Eco Choice" or "Green" labels, and any badge designed to look like a third-party certification but lacking the scheme behind it.
Recognised examples (non-exhaustive, EU/global):
- EU Ecolabel (Commission Regulation (EC) 66/2010)
- EU Organic
- FSC and PEFC (forest)
- GOTS, OEKO-TEX, GRS, RCS, Cradle to Cradle (textiles and materials)
- Energy Label (EU 2017/1369)
- B Corp (independent scheme; covers governance, not a product mark)
Before: A green leaf badge on the product page with the words "Eco Choice" and no further context. After (remove): Delete the badge. After (replace): Replace with the GOTS logo + certificate number + "Certified organic cotton, GOTS-2024-A1234".
4. Future environmental performance claims without a credible plan
Banned: Future commitments — "climate neutral by 2030", "100% recycled by 2027", "carbon negative by 2035", "fossil-free by 2040" — without clear, objective, publicly available, independently verified commitments set out in a detailed, realistic implementation plan with measurable, time-bound targets.
The verification bar is high. An internal sustainability roadmap is not a plan in EmpCo's sense. The plan must be publicly available (link on the corporate site, not a board deck), independently verified (third party, ideally SBTi-validated for science-based targets), with measurable interim milestones.
Before: "We will be climate neutral by 2030." After (substantiate): "Our SBTi-validated net-zero target commits to a 90% absolute reduction in Scope 1, 2 and 3 emissions by 2040 against a 2022 baseline, with interim 42% reduction by 2030. Validated by SBTi in March 2025; annual progress disclosed in our CDP Climate report." After (remove the claim): Drop the future commitment from consumer-facing copy until the verified plan exists.
5. Advertising legally-required attributes as distinctive features
Banned: Marketing as a unique selling point any feature that is already legally mandatory for all products in the category.
This is the rule everyone underestimates. It catches:
- "PFOA-free" on cookware (PFOA already EU-banned).
- "BPA-free" on baby bottles (BPA already banned in EU baby bottles since 2011).
- "CFC-free" on aerosols (banned since the 1990s).
- "Microbead-free" in rinse-off cosmetics (banned in many EU member states).
- "Animal-testing-free" on cosmetics (already mandatory under EU Regulation 1223/2009).
Before: "BPA-free baby bottle — safer for your child." After (remove): Delete the BPA-free claim from the product page; replace with substantiated category-relevant differentiators. After (acceptable when factual): A product specification list that includes "BPA-free" alongside other technical attributes, without framing it as a distinctive selling feature.
6. Missing durability and reparability information
This is the positive disclosure that pairs with the bans. Where relevant to the consumer's purchase decision, traders must clearly inform consumers about:
- Expected lifetime of the product (where measurable — e.g. cycles for appliances, hours for electronics).
- Reparability — including a reparability score where one applies (France's reparability index is the working example).
- Spare parts — availability, duration of availability, and how to obtain them.
- Repair services — what is offered, by whom, at what indicative cost.
- Software-update support — for digital and connected products, the duration of free security and functionality updates, and any negative impact those updates have on the product's performance.
The omission of this information where it would influence the purchase is itself a banned practice. The most exposed categories are electronics, appliances, furniture, footwear, and any connected/smart product.
What to do this week
- Pull a claims inventory across product pages, packaging copy, paid ads, social posts (last 12 months), influencer briefs, sustainability pages, and PDP modules.
- Classify each claim against the six categories above. Severity = banned outright (1–5) or disclosure gap (6).
- Pick the remediation per claim: substantiate (with evidence file), qualify (narrow and specify), replace (recognised scheme reference), or remove.
- Brief marketing, ecommerce, social and the agency network so new copy passes the same filter.
- Add the durability and reparability block to product pages where it applies.
How Regonance helps
Regonance runs an AI claims scan over your product URLs, packaging text, ad copy and sustainability pages, classifies each claim against the six banned-practice categories with severity and remediation, and captures the evidence file behind your retained claims. The free EmpCo checker gives a single-page risk read with no signup; the full per-claim audit with evidence capture is on Pro and Agency plans.
Educational information, not legal advice. Validate scope and obligations with a qualified advisor before acting; consult the consolidated text of Directive (EU) 2024/825 on EUR-Lex for the authoritative legal source.
Frequently asked questions
Can I still say 'carbon neutral' if I buy verified offsets?+
Not at the product level. Offset-based 'carbon neutral', 'climate neutral', 'net zero' and 'CO2-positive' product claims are banned outright from 27 September 2026, even if the offsets are high quality and third-party verified. Only claims based on actual value-chain emission reductions are permitted. Company-level statements are not directly banned by this rule, but remain exposed to the general misleading-practices regime if unsubstantiated.
Is 'sustainable' a banned word?+
Not automatically — but used generically without substantiation it falls under banned practice (1): generic environmental claims without demonstrated, recognised and verifiable excellent environmental performance. 'Sustainable cotton' with a GOTS or BCI scheme reference behind it can pass. 'Our sustainable collection' with no scheme, no metric and no evidence file: banned.
What about my own brand's 'Eco' or 'Green' badge on product pages?+
If the badge is self-created and not backed by a recognised certification scheme or established by a public authority, it falls under banned practice (3) and must be removed. Remove or replace with a reference to a recognised third-party scheme (EU Ecolabel, EU Organic, FSC, GOTS, OEKO-TEX, Cradle to Cradle, etc.).
How are influencer and affiliate claims treated?+
The brand carries primary liability for claims made on its behalf, including by influencers, affiliates and resellers. EmpCo does not exempt 'they said it, not us'. Brief your influencer network with the same banned-practice rules and approve copy before posting.
What about claims I made before 27 September 2026 that are still live?+
Enforcement applies to claims live on or after 27 September 2026, including legacy product pages, archived campaigns still indexed by search, packaging in market, and historical sustainability reports still on your site. Take down or remediate before the date — content from 2023 still findable in 2026 is still a violation.
Run a free compliance readiness scan
Upload product files or a listing URL and see exactly which fields are missing.
Start free scanAI-assisted informational guidance. Not legal advice. Consult qualified counsel for your specific situation.