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Dir. (EU) 2024/825 · enforcement from 27 September 2026

Empowering Consumers DirectiveEmpCo

EmpCo bans generic eco-labels, unverified sustainability claims and offset-based 'carbon neutral' claims. Every green claim on your listings is exposed. Regonance flags the language that needs rework before the deadline.

2024/825
Directive
27 Sep 2026
Enforcement begins
All green claims
In scope
Substantiation
Required
Who it affects

The concrete categories in scope

Any seller making environmental or sustainability claims — fashion, cosmetics, home, food-adjacent. DTC brands leaning on 'eco', 'green', 'sustainable', 'carbon neutral'. Agencies auditing client claim language at scale.

Requirements

What EmpCo obliges you to do

Obligation 1 of 3

No generic environmental claims

Terms like 'eco-friendly', 'green' and 'sustainable' used without demonstrated, recognised and verifiable excellent environmental performance are banned.

EmpCo · obligation 1readiness
Generic claimsreworded
Offset claimsremoved
Dir. (EU) 2024/825source-traced
Obligation 2 of 3

No unverified or future claims

Offset-based 'carbon neutral' product claims and unproven future-performance pledges are restricted — claims need verifiable evidence.

EmpCo · obligation 2readiness
Labelsrecognised
Future pledgesevidenced
Dir. (EU) 2024/825source-traced
Obligation 3 of 3

Recognised labels only

Sustainability labels must be based on a certification scheme or established by public authorities. Self-created badges are banned.

EmpCo · obligation 3readiness
Substantiationattached
Listingdefensible
Dir. (EU) 2024/825source-traced
Timeline

Key dates and what they trigger

26 Mar 2024

Directive in force

EmpCo entered into force across the EU.

Through 2026

National transposition

Member states transpose into national law ahead of enforcement.

27 Sep 2026

Enforcement begins

National measures apply. Every consumer-facing claim live on or after this date is exposed.

Before → after

From exposed to audit-ready

Six readiness checks Regonance turns from gap to source-traced for EmpCo.

Generic claims
flaggedreworded
Offset claims
bannedremoved
Labels
unrecognisedrecognised
Future pledges
unverifiedevidenced
Substantiation
missingattached
Listing
exposeddefensible
How Regonance helps

What the platform does for EmpCo

Free EmpCo checker for the single-page risk read; full per-claim audit on Pro and Agency.

Capability 1

Scan every consumer-facing claim

Product pages, packaging copy, ads, social posts and PDFs — classified against the six banned-practice categories with severity.

workspace · EmpCocapability 01
Offset claimsremoved
Labelsrecognised
Regonance outputsource-traced
Capability 2

Capture the evidence file

For each retained claim: the scheme reference, methodology and data behind it — defensible to a market-surveillance authority.

workspace · EmpCocapability 02
Future pledgesevidenced
Substantiationattached
Regonance outputsource-traced
Capability 3

Generate the remediation list

Per claim: substantiate, qualify, replace with a recognised scheme, or remove — sequenced by exposure.

workspace · EmpCocapability 03
Listingdefensible
Generic claimsreworded
Regonance outputsource-traced
Common gaps we flag

The gaps we see most often on EmpCo

  • Generic 'eco / green / sustainable' claims without substantiation
  • Offset-based 'carbon neutral' product claims
  • Unrecognised sustainability labels or self-created eco-badges
  • Unverifiable future-performance pledges (e.g. 'net zero by 2030')
  • Legally-required attributes (e.g. 'BPA-free' on baby bottles) presented as a selling point
findings · EmpCotop gaps
gap 01Generic 'eco / green / sus…
gap 02Offset-based 'carbon neutr…
gap 03Unrecognised sustainabilit…
Remediation queuedsource-traced
Evidence over verdicts

Every EmpCo finding is source-traced — what the gap is, where it came from in your inputs, and the remediation step. A readiness report, not a verdict.

FAQ

EmpCo questions, answered

What does EmpCo actually ban?

Generic environmental claims without substantiation, offset-based carbon-neutral product claims, unrecognised eco-labels and unverifiable future pledges.

When does enforcement start?

National measures apply from 27 September 2026. Reworking claim language before then is the safe path.

Can I still say my product is sustainable?

Only with specific, substantiated, verifiable evidence — not as a generic standalone claim.

What about 'carbon neutral'?

Product-level claims based primarily on offsetting are banned. Claims must reflect actual product or value-chain performance.

Does Regonance rewrite my claims for me?

It flags non-compliant language with source-traced findings and guidance; you make the edits. Informational guidance, not legal advice.

Get an audit snapshot for EmpCo

One workspace. Eight EU regulations. Source-traced findings, defensible reports.

AI-assisted informational guidance, not legal advice. Validate scope and obligations with a qualified advisor before acting; consult the consolidated text on EUR-Lex for the authoritative legal source.